Whether you’re booking your first visit or just want to learn more about our clinics, we’re here to help. Browse below for clear answers to the most common questions.
We run two walk-in clinics in London, Ontario. We’re here to make healthcare simple, fast, and reliable.
Where are we located?
You can find us on Huron Street and Commissioners Road East—both in London, Ontario.
Do we have specialists on-site?
Yes. We have specialists like gynecologists & internist (internal medical specialists) working right at our clinics to make care faster and more complete.
How big is our team?
We have a team of over a dozen doctors and staff. Everyone is focused on one thing: giving you great care without the hassle.
How do we keep wait times short?
We’ve built a better system behind the scenes. Our intake process is smart and fast, so you spend less time waiting and more time getting help.
2. Services We Offer
What kind of care do we provide?
We offer full walk-in services, family medicine, specialist referrals, and ongoing care when you need it.
Do I need an appointment?
No, you can walk in anytime during our open hours. We’re here when you need us.
Can I get care over the phone or video?
In some cases, yes. Call our clinic to check if your visit can be done virtually.
Can I get lab tests or imaging through you?
Yes. If one of our doctors orders it, you’ll get what you need quickly—and OHIP covers it if it’s medically required.
Do we help with referrals?
Yes. If you need a specialist, we’ll make the referral right away and help coordinate your care.
3. OHIP & Health Coverage
Do I need OHIP to see us?
Yes. You need a valid OHIP card to be fully covered. If you don’t have OHIP, we can still see you, but there will be a private fee.
Who can get OHIP?
If you live in Ontario and have legal status—like citizenship, permanent residency, or a valid work/study permit—you’re eligible.
Is there a wait period to get OHIP?
No. As of March 2020, there’s no waiting period. You’re covered as soon as you qualify.
What does OHIP cover at our clinic?
OHIP covers doctor visits, assessments, tests, referrals, and other medically necessary services we provide.
Does OHIP cover everything?
No. Things like prescription drugs (outside hospitals), cosmetic treatments, or travel vaccines aren’t covered by OHIP.
4. Billing & Appeals
What if I don’t have OHIP?
You’ll still be seen, but you’ll need to pay privately. We’ll let you know the cost before the visit.
How do we bill OHIP?
We bill OHIP directly using approved codes. You don’t have to worry about the paperwork—we take care of it.
What if OHIP denies a service?
If that ever happens, you have the right to appeal the decision through the Health Services Appeal and Review Board.
5. Your Privacy & Rights
Is my health information safe with us?
Yes. We follow Ontario’s privacy laws under PHIPA. We don’t share your info without your consent.
Can I access my records?
Yes. You have the right to see your medical records and ask us to fix anything that’s wrong.
Can I control who sees my info?
Yes. You can tell us not to share your health info with other providers if you prefer.
6. Extra Help & Patient Support
What if I don’t have a family doctor?
You can still come to us. We can also connect you with Health Care Connect to help you find a family doctor in Ontario.
Can I get help at home after a visit?
Yes. If you need home care or extra support, we’ll connect you with Ontario Health atHome services.
What is Health811?
It’s a 24/7 phone and online service where you can speak to a nurse and get help finding the right care.
What if I need help beyond the clinic?
We work with local hospitals and care programs as part of Ontario Health Teams to make sure you get full care without delays.
Vitali Veramkovich
Vitali is the Co-Owner of Kamva Medical Inc. and oversees all operational aspects of the clinic. He manages the systems, staffing, and behind-the-scenes tasks that keep everything running smoothly. Vitali supports the team by making sure they have the tools and structure needed to do their jobs well. His work allows the medical staff to focus fully on patient care. Vitali’s leadership plays a big part in Kamva’s continued growth and strong reputation.
Katsiaryna Shchepanouskaya
“Katsiaryna is the Co-Owner of Kamva Medical Inc. and takes an active role in the clinic’s daily operations. She works directly with staff and patients to make sure the clinic stays organized, efficient, and welcoming. Her dedication to smooth workflows and patient comfort shows in every part of the clinic. Katsiaryna believes in hands-on leadership and supports the team with care and attention. She continues to help grow Kamva through a patient-first approach and strong teamwork.”
Adam Huss
“Adam is the Chief Executive Officer and Co-Owner of Kamva Medical Inc. He leads the clinic’s vision, team, and long-term growth with a focus on quality care and professionalism. Adam works closely with the medical staff to ensure patients receive the best service possible. He brings strong leadership and a passion for building trusted relationships with the community. His goal is to make Kamva Medical a reliable and welcoming clinic for every patient.”
